Q3 Protect Newsletter 2025

to immediate support, financially and emotionally? Imagine being in the above position and having access to: • One-to-one support and guidance from a dedicated claims handler. • Immediate back to work support (as early as during the deferred period) to help you get back to work quicker. Arranged and paid for by your protection provider. • 24/7 access to a remote GP and mental health support throughout your recovery and for as long as your policy is live. For many a successful Income Protection claim isn’t just about the tax-free income they will receive after their deferred period. It’s the additional support they have access to - before, during and after the claim begins. Thinking beyond the standard Income Protection claim When thinking of your clients’ circumstances, always pull out the Income Protection features that do and could benefit them in the future. Parent and child cover You are a parent with a daughter, and she is sadly diagnosed with Non-Hodgkin lymphoma. You want to take the time off to support your daughter and be there throughout her treatment. When speaking to your financial adviser, they remind you that your Income Protection policy includes parent and child cover. All situations are based on claims received by LV= This cover pays a lump sum out to parents if their child is diagnosed with a listed illness. After receiving medical evidence to confirm the diagnosis, you receive a payment of £25,000 for the family. This payment allows you and your partner to focus on what's most important – spending time together as a family. Pay my mortgage Imagine you are a new homeowner, and you have a mortgage of £250,000. Unfortunately, not long after signing up for your IP, you suffer a haemorrhage which eventually leads to an epilepsy diagnosis with chronic symptoms that leave you unable to go back to work as a caterer. When submitting your claim, your adviser notices you receive Universal Credit and reminds you that as part of your policy, you can use the pay my mortgage facility. This facility allows you to have all or some of your monthly Income Protection paid directly to your lender while protecting some or all of your Universal Credit income at the same time. Talk about the wider benefits of protection Now that you have walked in a few client’s shoes, you can make the most of your protection conversations by using this experience with your clients. Within LV’s Income Protection policy alone, we offer 4 potential claim opportunities through the various product features included. To find out more, contact your LV= account manager. 15 AUTUMN PROTECT NEWSLETTER

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